Return & Refund Policy

We want you to be happy with every order. Please read our return and refund policy below before placing your order.

1. Check Your Order at Delivery

Please check your product in front of the delivery person when you receive your order.

If the product is damaged, defective, or not the product you ordered, you can return it to the delivery person right away.

2. Problems Found After Delivery

If you notice any problem with your product after the delivery person has left, please let us know within 24 hours (1 day) of receiving your order by calling us or sending us a message.

Please share your order details and a short description of the problem so we can help you quickly.

3. Eligible Reasons for Return

• The product is damaged
• The product is defective
• You received the wrong product

4. Non-Returnable Products

Products that have been used are not eligible for return or exchange.

5. Return Delivery Charge

For eligible returns, the return delivery charge will be covered by us.

6. Refund or Exchange

Once your return is approved, we will contact you to decide the best solution together. This may be an exchange for another product or a refund through bKash.

Contact Us

For any return or refund request, please contact us: